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Privacy Policy

Effective Date: May 23, 2025

At Reasoning 101 Therapy, your privacy and confidentiality are of utmost importance. This Privacy Policy outlines how your personal and health information is collected, used, stored, and protected when you visit this website or receive services.

1. Collection of Personal Information

We may collect personal information in the following ways:

  • When you fill out a contact form, schedule an appointment, or subscribe to our newsletter

  • When you engage in therapy services, we collect health-related information needed to provide appropriate care

  • When you browse our website, we may collect non-identifying information (e.g., IP address, browser type, pages visited) for analytics and site improvement

2. Use of Personal Information

Your information is used only for the following purposes:

  • To provide psychotherapy services and communicate with you about your care

  • To schedule sessions and manage billing (when applicable)

  • To respond to your inquiries or provide requested information

  • To improve our website functionality and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality and Therapy Records

All client records are kept confidential in accordance with PHIPA and professional standards set by the College of Registered Psychotherapists of Ontario (CRPO). Records are stored securely in password-protected, encrypted systems and are accessible only by your therapist. Information may only be released with your written consent, except where required by law (e.g., risk of harm to self/others, child protection, court order).

4. Use of Cookies and Tracking Tools

Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings if you prefer not to share this data.

5. Third-Party Services

We may use third-party services (e.g., scheduling platforms, payment processors, or telehealth services) that adhere to Canadian privacy laws and are committed to maintaining confidentiality. Please review their respective privacy policies for details.

6. Your Rights

You have the right to:

  • Access and review your personal information or therapy records

  • Request corrections to your records

  • Withdraw consent for non-essential uses of your information

  • File a complaint if you believe your privacy rights have been violated

7. Security Measures

We take reasonable steps to protect your personal information from loss, unauthorized access, or disclosure. This includes secure data storage, encrypted communication, and regular updates to our security protocols.

8. Changes to This Policy

This privacy policy may be updated periodically to reflect changes in legal requirements or services offered. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact:

Tracy Williams Wright

Email: reasoning101therapy@gmaill.com

Phone: (365) 305-3034

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